AdmiralOverview
0%
Admiral · Devhaus Pte. Ltd. · Singapore · Starboard design system

2026 Service Catalogue

The complete Admiral offer in one view: all eight tiers, every add-on, the AI Service Line with explicit outputs and value, the tool stack we start clients on (free first, paid only when a real limit bites), the demand shift we build for, and an illustration of what the Enterprise Innovation Scheme could mean for a Singapore taxpayer's budget. Click any diagram to expand and zoom.

Service Catalogue · Client edition · July 2026 · admiralsystems.io · rohan@admiralsystems.io
Start here · for external stakeholders

In a nutshell

Who we are

Admiral (Devhaus Pte. Ltd., Singapore) is a marketing-technology and growth-stack partner. We design, build and operate the website and data systems that turn a brand's traffic into measurable growth.

What we sell

Eight engagement tiers, from a 2-week Sandbox to a multi-year Delta, plus an AI Service Line (custom agents, data pipelines, answer-engine optimisation). Priced from S$3,500, billed 50/20/20/10 against work you see.

How we choose tools

Free first, paid only when a real limit bites. We are tool-agnostic with no lock-in, and we tell you the ceiling before you hit it (see Section 02).

Our flagship partners

We build on and go to market with Webflow (the marketing-owned website) and Insider One (unified customer data + AI personalisation). We are their delivery partner in the region, and we co-sell and co-market (see Partnerships).

Who it is for

Two ideal-customer tiers: enterprise B2C brands in the region (Insider + Webflow Enterprise) and growth-stage brands scaling site velocity and personalisation.

On money & tax

Transparent milestone billing; the EIS section is an illustration of possible Singapore tax treatment, not advice. We are not a tax agent, and not yet an SSG-registered training partner.

This dashboard is the full Admiral service catalogue, with a visual mockup for every service.
01

Where Admiral plugs into your stack

We are a marketing-technology (MarTech) and growth-stack partner, not just a website agency. We own some layers, influence others, and deliberately do not run two. We stay tool-agnostic: the names below are examples and current defaults, never lock-ins.

CategoryAdmiral's roleExample tools
Data managementOWNBigQuery · Postgres · Snowflake · Insider One (co-GTM partner) · Hightouch · Segment · RudderStack · custom CDPs
AnalyticsOWNGA4 · GTM · PostHog · Hex · Metabase · Looker Studio · FullStory · Tableau
MarketingINFLUENCECustomer.io · Loops · HubSpot · Clarify · Attio · Salesforce (we set up, train, then hand operations back)
AdvertisingDON'T RUNMeta · Google · LinkedIn Ads · DV360 · The Trade Desk (we tag and attribute, we do not bid)
Content & websiteOWNWebflow (flagship partner) · Framer · Prismic · Next.js · Vercel · digital asset managers (Bynder, Frontify)
OperationsDON'T RUNLinear · Jira · Asana · Notion · Granola · Town · QuickBooks · Xero (we integrate to your tool, we do not replace it)
AI & agentsOWNCustom agents · large-language-model (LLM) integration · evaluation harnesses · answer-engine visibility · AI-assisted pipelines. See Section 09
CO-GTM

Partnerships and co-GTM

We build on best-in-class platforms and go to market with them. Two committed partnerships anchor our enterprise motion: Webflow for the marketing-owned website, and Insider One for unified customer data and AI personalisation. Both run on a co-sell and co-marketing model, so our growth and our partners' growth compound together.

ICP A · Enterprise co-GTM

Enterprise B2C brands in the region

Retail & ecommerce, beauty & cosmetics, financial services, travel & hospitality, automotive, telco. They need unified customer data and personalisation (Insider One) on a fast, marketing-owned site (Webflow Enterprise), implemented and operated by Admiral.

  • Typical shape: Delta or Gamma + Care + Epsilon
  • Insider One: CDP, Architect journeys, channel activation
  • Webflow Enterprise: scale, SSO, localisation, 99.9% uptime
ICP B · Growth-stage

Series A–B brands scaling velocity

Post product-market-fit brands that need site velocity and lighter personalisation now, and a clean path to enterprise later. Webflow first, data and lifecycle staged, graduating toward Insider One as the data matures.

  • Typical shape: Beta + Care
  • Loops or Customer.io now, Insider One when data earns it
  • Webflow Business or Enterprise Professional

 Flagship partner · the site layer

225,000+ customers · 2.2M+ sites · 10B+ page views/mo

The visual development platform for the marketing-owned website. Marketing ships changes without waiting on engineering, at 2 to 4 times the build speed. Four Enterprise pillars: enterprise-ready scale, advanced collaboration, dedicated partnership, and security & compliance.

The joint offer

  • Admiral designs, builds and operates Webflow Enterprise; the client's marketing team owns day-to-day changes
  • Localisation, single sign-on (SSO), page branching, publishing workflows, 99.9% uptime SLA
  • Three commercial models: client buys direct (we refer), studio licence with Admiral managed service, or Admiral reseller

Partner tracks

  • Enterprise Partner Certification In progress
  • Rev-share on referred and managed accounts per partner tier · you set %
  • Co-marketing, joint business development, account mapping, Slack Connect, private betas
Webflow · partner growth loop
WEBFLOW · Co-GTM growth loopSponsored campaigns → co-sell → deliver → referral → repeat
◆ Co-marketing engineCommercials you set per partner tier
1Co-market
Sponsored campaign, webinar, event
Fund: market-development co-fund (set %)
2Map & qualify
Account mapping → qualified leads
3Co-sell
Joint pitch + Enterprise business case
4Build & operate
Admiral delivers & runs Webflow Enterprise
5Refer
Success → case study + referral
Commercials (you set)
Rev-share per partner tier
Referral on client-direct
Co-fund on campaigns
Each case study and referral seeds the next campaign — the loop compounds

 Committed co-GTM · the data & personalisation layer

Gartner & Forrester leader · 1B+ profiles · 449% median ROI

An enterprise customer-engagement platform: a Customer Data Platform (CDP) with identity resolution, Insider One AI (Sirius AI: predictive, generative, conversational, agentic), a Personalization Engine (20+ recommendation strategies), Journey Orchestration (Architect, 12+ channels), and Behavioural Analytics. One profile per customer, activated across nine native channels.

The joint offer

  • Admiral is Insider One's implementation and delivery partner: CDP setup, identity resolution, Architect journeys, channel activation
  • We then operate it through Gamma and Care; Insider's $0 Migration removes switching risk
  • Channels: Web · App · Email · SMS/RCS · WhatsApp · Web Push · InStory · Site Search (Eureka) · Conversational CX

MPA go-to-market motions

  • Co-sell · joint solution to the customer   Resell · on Admiral paper   Referral · lead exchange
  • Non-exclusive · one-year auto-renew · Insider Pte. Ltd. (Singapore)
  • Rev-share per Insider Partner Program tier you set %; "Net Sales" = first-year contract value (excludes WhatsApp & SMS)
Insider One · partner growth loop
INSIDER ONE · Co-GTM growth loopCo-market → co-sell → implement → ROI → referral → repeat
◆ Co-sell / Resell / ReferralNet Sales = Y1 ACV (excl. WhatsApp/SMS)
1Co-market
Sponsored campaign, joint webinar
Fund: market-development co-fund (set %)
2Map & qualify
Account mapping → qualified leads
3Co-sell
Insider + Admiral joint solution
4Implement
CDP, Architect journeys, channels (Admiral)
5ROI & refer
Personalisation lift → case study + referral
Commercials (you set)
Rev-share per Insider tier
Referral fee on leads
Co-fund on campaigns
Every live account and its ROI story feeds the next co-sell — the loop compounds
02

Start free, graduate up

Our honest advice to an early team: spend nothing until the habit and the understanding are in place. Great records, clean tracking and a real outreach rhythm come from discipline, not from an expensive tool. The ladder below is where we start most teams; you graduate to paid depth only when a genuine limit bites, not before.

$0

We would rather see you master a free tool than pay for a powerful one you have not learned to use. Two deliberate calls: we do not partner with Clay (too expensive for the value at an early stage), we build enrichment and outreach on Floqer instead; and for early customer records we start teams on Clarify rather than a heavier CRM. Everything here is a default, not a requirement.

Job to be doneStart free / low-costGraduate toWhy start here
Customer records (CRM)Clarify (ideal for small teams)Attio, then HubSpot or SalesforceBuild the habit of clean, current records before you pay for depth and automation
Executive assistantTownA dedicated operations hireAn AI assistant handles scheduling and inbox triage long before a full-time hire is justified
Notes & meetingsGranolaTeam-wide call intelligence at scaleEvery meeting captured and searchable, no manual minute-taking, from day one
Project, task & issue trackingLinear (free tier)Jira or Asana at enterprise scaleOne fast, opinionated place for the work, so nothing lives only in someone's head
Data enrichmentFloqerWarehouse-native enrichment inside your pipeline (Gamma)The value of Clay at a fraction of the cost; we do not resell Clay
Outreach & email infrastructureFloqer + MaildosoFull lifecycle platform (Customer.io, Braze)Deliverable, warmed inboxes and a repeatable sequence before you scale volume
Business intelligence (BI)Looker Studio · PostHog · Metabase (self-hosted)Hex, then Tableau or LookerSee the numbers honestly on free or self-hosted tools before paying per seat
Marketing automationLoopsCustomer.io, then Braze or IterableShip lifecycle email early; add segmentation depth only when the list earns it
Customer data platform (CDP)None yet (warehouse-first)Hightouch · InsiderMost teams do not need a CDP until identity and activation genuinely hurt

Trade-offs we name at every recommendation: free tiers carry record, integration and volume limits; self-hosted tools (Metabase, PostHog) trade licence cost for a little engineering time; Loops has less segmentation depth than Customer.io or Braze. We tell you the ceiling before you hit it.

03

Stack patterns by budget band

Three canonical archetypes. Match the client's stage; the gap to the next band is the engagement opportunity. Bootstrap runs on the free-first ladder in Section 02.

PremiumGrowthBootstrap
Company stageSeries C+ · enterprise · regulatedSeries A–B · post product-market fitPre-seed to seed · founder-led
Annual MarTech spendS$500k+S$100–500kCost-friendly · first principles
Site & contentWebflow Enterprise · custom CMS · DAMWebflow Business · Prismic paidFramer free · Prismic free or Next.js on Vercel
DataSnowflake · BigQuery · Hightouch · Insider · Segment · SalesforceBigQuery free tier · Hightouch · HubSpot as light CDPBigQuery free · Postgres · no CDP yet
Analytics & BIFullStory · Looker · GA4 · GTM · HexGA4 + GTM + PostHog · Looker Studio · HexGA4 + PostHog + Metabase (self-hosted)
Marketing opsCustomer.io · Braze · HubSpot Enterprise · SalesforceHubSpot Starter · Customer.io · Clarify or Attio · Floqer + MaildosoLoops · Clarify · Floqer (free tiers)
Work & commsLinear · Notion · dedicated opsLinear · Granola · TownLinear free · Granola · Town
Admiral engagement fitDelta · Care Plus · Epsilon Altitude/OrbitBeta · Care · Epsilon Horizon · Gamma quarterlySE Sandbox · Alpha · lighter Beta · Care Essentials

Bootstrap trade-offs to call out at every quote: Prismic or Next.js route changes through engineering; Loops has less segmentation depth than Customer.io or Braze; Clarify and Floqer free tiers carry record and integration limits.

04

Tier ladder · all eight tiers

Most clients enter at SE Sandbox or Alpha, progress to Beta to build and launch, then hold with a recurring tier. Delta is reserved for multi-phase enterprise mandates. The AI Service Line in Section 09 sits on top of this ladder.

TierBest forBuying pathInvestment fromPaymentDuration
SE Sandbox1–2 week sprint on one focused outcome (including a custom AI agent)Test fastS$3,500100% upfront1–2 wks
Alpha · Idea InceptionDe-risking new ideas before capital commitsValidateS$15,00050/20/20/102–8 wks
Beta · Build & LaunchLaunching websites, platforms, e-commerceBuildS$25,00050/20/20/108–16 wks
Beta MaintenanceOperate the site layer, Webflow-only scopeOperate the site layerS$3,500/moNet-7 prepaidRolling, 3-mo min
Gamma · Scale & OptimiseOperate the data and ops layer: CDP, warehouse, CRM ops, analyticsOperate the data / ops layerS$50,000/qtr50/20/20/10 per qtr12-mo min
Care Essentials / PlusSite + analytics + GrowthOps in one bundleOperate the full growth stackS$4,500 / S$8,000 per moNet-7 prepaid12 or 24-mo
Epsilon · AEO (Horizon / Altitude / Orbit)Visibility inside AI assistant answersDominate the answer layerS$9,900 / 17,500 / 27,500 per moNet-7 prepaid12 or 24-mo min
Delta · Execution MandateMulti-phase enterprise execution, embedded teamTransform end-to-endS$300,00050/20/20/10 per phase12–36 mo

What each engagement looks like

A mockup per tier: the shape of the work, not a literal screenshot. Recurring tiers run as a monthly or quarterly loop; project tiers run to the 50/20/20/10 gates.

SE Sandbox · one focused outcome
SE SANDBOX · Focused SprintFrom S$3,500 · 1–2 weeks · 100% upfront
◆ Live in 2 business daysTest fast on one outcome
1Pick one outcome
Tracking, schema, prototype or a custom AI agent
2Build
One tightly scoped build, daily calls
3Handover
Shipped, documented, yours
Outcome
Time to live
2 days
one outcome, no lock-in
Alpha · Idea Inception
ALPHA · Validate before capitalFrom S$15,000 · 2–8 weeks · 50/20/20/10
◆ De-risk the ideaGo / no-go with evidence
1Discovery
Problem, users, assumptions
2Prototype
Wireframes, clickable prototype
3User test
Real reactions, not opinions
4Go / no-go
Decision + Beta roadmap
M4 · Gate 10%
Outcome
Decision quality
Evidence
before you commit build capital
Beta · Build & Launch
BETA BUILD · Websites & platformsFrom S$25,000 · 8–16 weeks · 50/20/20/10
◆ Launch-readyInstrumented from day one
1Design
System, content, structure
2Build
Webflow build + integrations
3Instrument
GA4 / GTM tracking, verified
4Launch
Live + component library handover
M4 · Gate 10%
Outcome
You receive
Live site
+ reusable component library
Beta Maintenance · operate the site layer (monthly loop)
BETA MAINTENANCE · Webflow-only scopeFrom S$3,500/mo · Net-7 prepaid · rolling, 3-mo min
◆ Recurring loopMonthly report against schedule
1CMS updates
Content + component improvements
2Performance
Monitoring, kept fast
3Security
Patching + backups
4Locale ops
Redirect hygiene, multi-locale
Each cycle
Cadence
Monthly
dated report of what shipped
Gamma · Scale & Optimise (data / ops)
GAMMA · Operate the data layerFrom S$50,000 / quarter · 50/20/20/10 per qtr · 12-mo min
◆ Warehouse-nativeHome of SKU-AI-PIPELINE
1ETL
ETL / Reverse ETL pipelines
2Analytics
GA4 + GTM setup
3CRM ops
CRM operations
4Dashboards
Dashboards + CRO sprints
M4 · Gate 10%
Outcome
Numbers your board acts on
CAC / LTV
on warehouse truth
Care · the full growth stack, one bundle (monthly loop)
CARE · Essentials / PlusFrom S$4,500 / S$8,000 per mo · Net-7 prepaid · 12 or 24-mo
◆ One Solution ArchitectSite + analytics + GrowthOps
1Site upkeep
Maintenance + GA4/GTM integrity
2Analytics
Custom dashboards
3GrowthOps
Landing pages, AEO drops, pSEO
4QBR
Quarterly review + outcome doc
Model
Fixed or Outcome
~80%+bonus
bonus on an agreed metric basket
Epsilon · Answer-Engine Optimisation (monthly loop)
EPSILON · Horizon / Altitude / OrbitS$9,900 / 17,500 / 27,500 per mo · Net-7 prepaid
◆ Full view in Section 09Presence in AI assistant answers
1Measure
Visibility across tracked assistants
2Experiment
Prompts & content variants
3Authority
Schema + technical authority
4Content drops
Published at tier cadence, dated
6-month target
Visibility lift
25/40/60%
by Horizon / Altitude / Orbit
Delta · Execution Mandate (enterprise, multi-phase)
DELTA · Embedded transformationFrom S$300,000 · 12–36 mo · 50/20/20/10 per phase
◆ Up to 7 workstreamsEmbedded team, phase-gated
1Strategy & IA
Research, strategy, information architecture
2Design system
System + CMS migration
3Data & MarTech
Taxonomy + integration
4Platform
Custom platform: auth, KYC, integrations
5QA & handover
QA, training, handover
per phase
Model
Delivery
Phased
embedded team, 50/20/20/10 per phase
05

Capability × tier matrix

A filled cell means the capability is core to the tier. Blank means not included; talk to Rohan about add-ons.

Full capability × tier matrix 10 tiers · 18 capabilities
CapabilitySandboxAlphaBeta BuildBeta Maint.GammaCareEps. Hor.Eps. Alt.Eps. OrbitDelta
Site & content
Content & website CMS (Webflow · Framer · Prismic · Next.js)
Site maintenance + ongoing build
Multi-locale operations
Data management
CDP setup (Hightouch · Insider · Segment · custom)
Warehouse + pipeline operations (Snowflake · BigQuery · Postgres)
CRM operations (HubSpot · Salesforce · Attio · Clarify)
Analytics
GA4 + GTM + analytics setup
Behavioural analytics (FullStory · PostHog · Heap)
Custom dashboards (Looker Studio · Hex · Metabase)
Marketing & GrowthOps
Marketing automation + lifecycle messaging (Customer.io · Loops)
Landing page production (design + copy + instrumentation)
Programmatic SEO / AEO / LLM.txt
Conversion experiments / CRO sprints
Editorial / user-generated-content authority work
AI & custom platform
Custom AI agent build (scope · build · evaluate · deploy)
AI model integration in pipelines (scoring · enrichment · identity)
Answer-engine visibility measurement + AEO production
AI adoption training for client teamsAdd-on to any tier · ADD-AI-TRAINING
Custom platform development (auth · KYC · integrations)
Outcome-aligned bonus mechanic available
06

Care tier split

Care EssentialsCare Plus
Hours / month2440
Webflow maintenance + GA4/GTM integrityIncludedIncluded
Office hours + steering committeeMonthlyFortnightly
Custom dashboardsLooker Studio onlyLooker Studio + Hex executive layer
GrowthOps execution1 landing page OR 2 AEO drops / mo (trade allowed)2 landing pages + 4 AEO drops + 1 conversion experiment / mo
pSEO + LLM.txt refreshQuarterlyMonthly
Anchor (fixed, 1-yr)From S$4,500/moFrom S$8,000/mo

Both tiers available on Fixed or Outcome pricing. Outcome base is about 80% of Fixed plus a quarterly performance bonus tied to a 3–5 metric basket agreed at the kickoff quarterly business review (QBR).

07

The demand shift we build for

AI has reset what buyers expect from software and from agencies. Where a buyer once accepted a tool to operate, they now expect the work done, personalised, immediately, with pricing tied to output. Every SKU in Section 09 exists to meet one or more of these expectations for your customers, and our own engagement model has to meet them for you.

Yesterday's expectationToday's expectationHow Admiral answers it
A workspace where I do the creatingThe work arrives doneAgents that execute a named workflow end to end · SKU-AI-AGENT
One product, I adapt around itBuilt around my contextWarehouse-native pipelines shaped to your data, not a template · SKU-AI-PIPELINE
Waiting is normalNow is normalSE Sandbox live within 2 business days; agents answer in seconds, not ticket queues
I absorb the busy workThe busy work disappearsEnrichment, routing, reporting and triage automated inside your stack · SKU-AI-PIPELINE · SKU-AI-AGENT
Pay per seat, regardless of resultPay for what it producesOutcome pricing on recurring tiers: about 80% base + bonus tied to an agreed metric basket
The tool knows nothing about meThe system sees my contextIdentity resolution and behavioural context unified in the CDP layer · Gamma · SKU-AI-PIPELINE
I learn the interfaceThe interface meets me where I amYour buyers now start in AI assistants; we make you present and cited there · SKU-AI-AEO

Expectation shift adapted from Reforge's work on AI-era customer expectations (Brian Balfour, 2025). The Admiral response column is ours.

08

Four Fits alignment

Reforge's Four Fits framework holds that growth compounds only when market, product, channel and model align, and that AI is currently moving all four at once. This catalogue is deliberately arranged so each fit has a named Admiral answer. Click the diagram to expand.

Diagram · Four Fits × the Admiral answer to each
fits centre Client growth at venture speed f1 MARKET <> PRODUCT Buyers now expect the work done for them, not tools to operate a1 Admiral answer: SKU-AI-AGENT ships agents that execute a named workflow. Alpha validates fit before capital f1->a1 a1->centre f2 PRODUCT <> CHANNEL Discovery is moving from search pages to AI assistant answers a2 Admiral answer: SKU-AI-AEO (Epsilon) builds for the answer layer: schema, AEO drops, LLM.txt f2->a2 a2->centre f3 CHANNEL <> MODEL Economics must survive rising AI cost-to-serve and CAC shifts a3 Admiral answer: SKU-AI-PIPELINE instruments CAC/LTV truthfully. Outcome pricing pays on output f3->a3 a3->centre f4 MODEL <> MARKET Who pays, how much, and whether the maths reaches scale in your segment a4 Admiral answer: Budget-band stacks (Bootstrap, Growth, Premium) match model to market stage. EIS layer improves net cost for SG buyers f4->a4 a4->centre
FitWhat it demands (and how AI moved it)Admiral's answer
Market ↔ ProductBuild what a segment desperately wants. AI expands the problem and solution space, so fit can be found, and lost, fast.Alpha validates before capital commits; SKU-AI-AGENT ships "work done for me" against one named workflow with success criteria signed up front.
Product ↔ ChannelProducts mould to channels, never the reverse. Discovery is shifting from search pages to AI assistant answers.SKU-AI-AEO (Epsilon) architects your content, schema and authority for the answer layer, where your buyers now start.
Channel ↔ ModelUnit economics must survive the channel. AI raises cost-to-serve and can strand a model in the danger zone.SKU-AI-PIPELINE and Gamma instrument customer-acquisition cost (CAC) and lifetime value (LTV) truthfully; Outcome pricing ties our fee to output, not seats.
Model ↔ MarketThe way your market prefers to buy must add up at scale.Budget-band stacks (Section 03) match the model to the client's stage; for Singapore-taxpaying buyers the EIS layer (Section 10) illustrates how the net cost of adopting AI properly can improve.

Framework: Reforge, "The Four Fits: A Growth Framework for the AI Era" (Balfour, 2025). Application to Admiral's catalogue is ours.

09

AI Service Line · outputs and value, made explicit

Five SKUs. For each: what you physically receive (outputs you can hold, show your board, or hand to your tax agent), what it is worth in your terms (value), the expectation it meets from Section 07, and the standard invoice language.

SKU-AI-AGENT  AI Agent Build Sprint

From S$15,000 · 4–8 weeks · 50/20/20/10

A custom AI agent embedded into one named workflow: support triage, lead enrichment and routing, internal knowledge answers, report drafting. The SE Sandbox "custom AI agent" menu item is the 1-week lighter variant; its fee credits forward. Meets: "the work arrives done" · "the busy work disappears"

Alpha / Sandbox · Inception Sprint (Custom AI Agent)
SKU-AI-AGENT · AI Agent Build SprintFrom S$15,000 · 4–8 weeks · 50/20/20/10 milestone gates
◆ EIS candidate · AI pillar (YA 2027+)Conditional · sold on outcomes, not seats
1ScopeW1
D1 Scope & success criteria
M1 · Gate 50%
2Model & toolingW2
D2 Memo & solution architecture
3Build & stagingW3–6
D3 Staging agent
Demo: support triage, lead enrichment workflows
M2 · Gate 20%
4EvaluateW6–7
D4 Evaluation report vs D1 criteria
M3 · Gate 20%
5DeployW8
D5 Handover pack, walkthrough, IP transfer
M4 · Gate 10%
IP → client
Value in your terms
Manual handling time
−78%
Before After
Drops to review-only
Response speed
1.4s
Seconds, not a queue
Mockup · illustrative.

Outputs you receive

  • A working agent, live in production inside your stack, running the named workflow
  • Agent scope document with signed success criteria (the yardstick it was measured against)
  • Model and tooling selection memo with a running-cost envelope per month
  • Evaluation report scoring the agent against every success criterion
  • Handover documentation, team walkthrough recording, and full credentials

Value in your terms

  • Hours back: the workflow's manual handling time drops to review-only; measured in the evaluation report
  • Speed: responses in seconds where a queue used to sit; your customers feel the "I expect it now" shift
  • A de-risked decision: fixed price, fixed dates, success criteria agreed before we build
  • An owned asset: intellectual property and source transfer to you at final clearance, no per-seat licence

Dated deliverables

  • W1 · D1 scope document with success criteria
  • W2 · D2 model and tooling selection memo
  • W3–6 · D3 working agent in staging with evaluation harness
  • W6–7 · D4 evaluation report + production deployment
  • Final week · D5 handover, walkthrough, credentials

EIS positioning

  • Candidate pillar: AI expenditure Conditional (see Section 10, Scenario A)
  • Fallback: R&D pillar only where genuine technological uncertainty is documented
  • Always: 100% deductible as an ordinary business expense
  • Pair with ADD-EIS-EVIDENCE for the claim paper trail
Standard invoice line-item language"Design, development, testing and deployment of a custom AI agent for [named workflow], including solution architecture, evaluation against agreed success criteria, and production handover. Milestone [n] of 4 per SOW dated [date]."

SKU-AI-PIPELINE  AI-Powered Data Pipeline

From S$50,000/quarter · Gamma base · 50/20/20/10 per quarter

Warehouse-native pipeline work (Snowflake, BigQuery, Postgres, Hightouch) with models embedded where they earn their keep: lead scoring, enrichment, identity resolution, anomaly detection. Meets: "built around my context" · "the system sees my context" · "the busy work disappears"

Gamma · AI Data Operations
SKU-AI-PIPELINE · AI-Powered Data PipelineFrom S$50,000 / quarter · Gamma base · 50/20/20/10 per quarter
◆ EIS candidate · R&D pillarLive · high bar · method-selection memo is the evidence
Data sources
Snowflake
BigQuery
Postgres
AI-Powered
Pipeline
  • Lead scoring
  • Anomaly detection
  • Identity resolution
True CAC / LTV dashboard
Warehouse truth, not tool guesses
Lead routing & triage
High Route to AE now
Medium Nurture sequence
Low Enrich & hold
M1 Taxonomy signedM2 Pipeline + method memoM3 Monitoring liveM4 Quarterly report
Mockup · illustrative. Enrichment runs on Floqer; warehouse-native, not a template.

Outputs you receive

  • A data flow map and taxonomy document covering every agreed source
  • A running production pipeline with a dated deployment log
  • Models integrated and scoring live records, with a method-selection memo recording the alternatives we tested and why the winner won
  • A monitoring dashboard with alerting, verified
  • A quarterly evaluation report: hypotheses, methods, results, next-quarter recommendation

Value in your terms

  • Revenue signal you can trust: scoring and attribution run on your warehouse truth, not tool-by-tool guesses
  • CAC and LTV measured honestly, the numbers your CFO and board actually act on
  • Sales time spent on the right accounts: enrichment and routing happen before a human touches the lead
  • The method-selection memo doubles as R&D-grade evidence if your tax agent pursues that pillar

Dated deliverables (12-week quarter)

  • W1–2 · D1 data flow map and taxonomy with stated hypotheses
  • W3–8 · D2 pipeline build with deployment log
  • W6–10 · D3 model integration + method-selection memo
  • W9–11 · D4 monitoring and evaluation dashboard
  • W12 · D5 quarterly evaluation report

EIS positioning

  • Candidate pillar: R&D Live · high bar where a systematic, investigative and experimental study exists (Scenario C)
  • Outsourced R&D: 60% of the fee may be deemed qualifying, or a substantiated higher figure
  • Routine configuration does not qualify; the method-selection memo is what separates the two
  • Secondary candidate: AI pillar Conditional
Standard invoice line-item language"Development and integration of [named model capability] within the [client] data pipeline, including systematic evaluation of candidate methods, deployment and monitoring instrumentation. Quarter [n], milestone [n] of 4 per SOW dated [date]."

SKU-AI-AEO  Epsilon · Answer-Engine Optimisation (Horizon / Altitude / Orbit)

S$9,900 / S$17,500 / S$27,500 per mo · Net-7 prepaid

Your buyers increasingly start their research inside ChatGPT, Perplexity, Claude, Gemini and Copilot. Epsilon makes you present, cited and recommended in those answers, the channel shift named in Section 08. Meets: "the interface meets me where I am"

Epsilon · Answer-Engine Optimisation (managed service)
SKU-AI-AEO · Answer-Engine OptimisationS$9,900 / 17,500 / 27,500 per mo · Horizon / Altitude / Orbit · Net-7 prepaid
◆ EIS · not led onRecurring managed service · sold on channel outcomes
AI assistants
ChatGPT
Perplexity
Claude
Gemini
Copilot
AEO Visibility Cycle
Prompt
testing
Content
adaptation
Authority
building
Schema
integrity
6-month visibility trajectory
60% 40% 25%
Orbit / Altitude / Horizon lift targets
Citation log
Prompt: "Best growth-stack partner in Singapore?"
Cited: admiralsystems.io · business-times.com.sg · medium.com/devhaus
M1 Scope signedM2 Build demoM3 Production liveM4 Handover pack
Mockup · illustrative. Assistant names shown for context; presence and citations are the tracked outcome.

Outputs you receive (per monthly cycle)

  • Visibility report: where you appear, and don't, across tracked assistants (3 / 5+ / 6+ by tier; 20 / 50 / 100+ prompts)
  • Experimentation log: prompts, content variants and results tested this cycle
  • Schema and technical authority changes shipped, dated
  • AEO content drops published at tier cadence, with URLs and publication dates
  • Quarterly: signed QBR outcome document with 6-month visibility trajectory

Value in your terms

  • Presence where high-intent research now happens; 25% / 40% / 60% six-month visibility-lift targets by tier
  • Organic CAC reduction at the assistant layer as cited answers replace paid discovery
  • Niche-fit enquiries: assistants recommend you for the precise questions your best buyers ask
  • Runs without client lift: editorial and user-generated-content programme carried by Admiral
Honest EIS note. Recurring managed-service subscriptions are the spend most at risk of being classed as routine and non-qualifying. We do not lead with EIS on Epsilon; it is sold on channel outcomes. Conditional
Standard invoice line-item language"Answer-engine optimisation managed service, [tier], cycle [month/year]: visibility measurement, experimentation log, schema changes and content drops per the monthly deliverable report dated [date]."

ADD-AI-TRAINING  AI Adoption Training (add-on)

S$2,000–S$6,000 per cohort · 100% on delivery

Structured upskilling so your team runs the AI stack we build rather than depending on us: prompt operations, agent supervision, AEO content workflows, data hygiene for AI. Meets: capability internalised, no consultancy lock-in

Add-on · AI Adoption Training (capability, not certification)
ADD-AI-TRAINING · AI Adoption TrainingS$2,000–6,000 per cohort · 100% on delivery · attaches to any tier
◆ Capability valueNot an SSG-certified course · no EIS Training claim
1Curriculum
D1 Role-mapped to your stack
2Sessions
D2 Delivered with attendance records
3Assessment
D3 Competency, marked per person
4Capability
D4 Report: who can now do what
100% on delivery
Outcome
Team runs the stack
Day 1
operates agents, pipelines & AEO after handover
If EIS Training wanted
Client picks an SSG-certified course from an accredited provider and bills it separately.
Mockup · illustrative. Admiral is not an SSG-registered training provider.

Outputs you receive

  • A curriculum mapped to your stack and your roles, not a generic course
  • Delivered sessions with complete attendance records
  • Competency assessments, marked, with completion records per participant
  • A post-training capability report naming who can now do what

Value in your terms

  • The team operates the agents, pipelines and AEO surfaces themselves from day one after handover
  • Reduced key-person risk on AI operations
  • Complements, but does not replace, an accredited course your team may take separately (see the gate below)
The SSG gate, stated plainly. Admiral is not currently an SkillsFuture Singapore (SSG) registered training partner. Our AI adoption training is sold on capability value only and is not a certifiable, subsidised course. If your team wants the EIS Training-pillar economics (400% deduction on qualifying training, cash payout available), you choose your own SSG-certified course from an accredited provider and bill it separately, alongside our engagement. We can run our practical training around that course, but we do not deliver it and no EIS Training reference appears in an Admiral proposal.
Standard invoice line-item language"AI adoption training, [cohort name], [n] participants: curriculum, delivery, assessment and completion records per attached training report dated [date]."

ADD-EIS-EVIDENCE  EIS Evidence Pack (add-on)

From S$1,500 per engagement · 100% on delivery

The backbone of the line: Admiral compiles the paper trail as the work happens; your tax agent classifies and claims; IRAS decides. Attaches to any SKU or tier, and is worth having even with no EIS claim at all, as engagement governance.

Add-on · EIS Evidence Pack (facts, not classification)
ADD-EIS-EVIDENCE · EIS Evidence PackFrom S$1,500 per engagement · 100% on delivery · attaches to any SKU or tier
◆ Governance backboneCompiled as work happens · never reconstructed
1Collect
Artefacts filed at each gate, dated
2Compile
Description, milestone log, invoice map, evidence
3Handover
To your appointed tax agent, with disclaimer
4IRAS
Agent classifies & claims · IRAS assesses
100% on delivery
Value
Tax-agent hours
Lower
works from facts, not reconstruction
If IRAS queries
The dated trail already exists, 5-year retention ready.
Mockup · illustrative. The pack contains facts for classification, never a classification.

Outputs you receive

  • Project description and objectives memo, commercial purpose stated first
  • Dated milestone log with both sign-off owners' acceptances
  • Invoice mapping table: every line item tied to a named deliverable and its acceptance date
  • Deployment and evaluation evidence bundle (logs, reports, recordings, URLs)
  • A handover note addressed to your tax agent, with the standard disclaimer

Value in your terms

  • Your tax agent works from facts, not reconstruction; their hours (and fees) on the claim drop
  • If IRAS queries a claim, the dated trail already exists, five-year retention ready
  • Board-grade engagement governance as a side effect: who accepted what, when
Standard invoice line-item language"Compilation of engagement evidence pack for [engagement/SOW reference]: project description, dated milestone log, invoice mapping and deployment evidence, for handover to the client's appointed tax agent."
10

EIS pillar map + what it could mean in dollars

Read this first. This section is an illustration, not tax advice and not an Admiral service. The Enterprise Innovation Scheme (EIS) is a Singapore tax measure; the worked figures below simply show how the arithmetic could fall for a profitable, Singapore-taxpaying company. Admiral does not file, classify or claim anything. Note in particular that Admiral is not an SSG-registered training provider, so the Training pillar assumes a course you select and enrol in separately.

The EIS (Years of Assessment 2024 to 2028) grants 400% tax deductions on qualifying expenditure, per pillar, per Year of Assessment (YA). First the map, then three worked examples so the budget arithmetic is concrete. All figures illustrative, at the 17% headline corporate rate; Singapore's partial tax exemption on the first S$200,000 of chargeable income means actual savings can be lower.

EIS pillarCap / YACash payoutStatus as at Jul 2026Where Admiral work relates
Training (SSG-eligible courses)400% on S$400,000YesLiveClient selects an SSG-certified course from an accredited provider, billed separately. Not an Admiral SKU
R&D undertaken in Singapore400% on S$400,000YesLive · high barSKU-AI-PIPELINE · Delta platform builds with genuine technological uncertainty
Qualifying AI expenditure (YA 2027–2028 only)400% on S$50,000NoPending IRAS definitionSKU-AI-AGENT · SKU-AI-AEO conditionally
Innovation projects with polytechnics / ITE / A*STAR400% on S$50,000ConvertibleLiveNot an Admiral SKU; referral conversation where relevant
IP registration · IP acquisition / licensing400% on S$400,000 eachYes / partialLiveClient-side; surfaces in Delta IP handover conversations

Scenario A · Growth-stage SaaS buys an agent

Services + AI procurement: SKU-AI-AGENT S$25,000 + ADD-EIS-EVIDENCE S$1,500

AI pillar · conditional · YA 2027–2028

Assumes IRAS confirms outsourced service-provider fees qualify as AI expenditure (not yet published), the client is profitable and Singapore tax-paying, and no grant funds the spend.

Engagement fee (candidate qualifying AI expenditure, within the S$50,000 cap)S$25,000
Deduction every business already gets (100%)S$25,000
EIS enhanced deduction if qualifying (400%)S$100,000
Tax value of the enhanced deduction at 17%S$17,000
Tax value of the normal deduction aloneS$4,250
Incremental tax saved by EIS (the extra 300%)S$12,750
Effective cost of the S$25,000 engagement if the claim succeedsS$8,000

The S$1,500 Evidence Pack is treated as ordinary deductible expense, not AI expenditure. No cash payout exists on this pillar: a loss-making client gets no benefit now.

Scenario B · Team upskilling through the Training pillar

Client-selected SSG course: S$6,000 via an accredited provider (billed separately)

Training pillar · live now

The strongest economics in this illustration, and available today, but only when the client enrols in an SSG-supported course through an SSG-registered provider. Admiral is not that provider; the client chooses and books the course themselves. That gate is confirmed before any figure like this is discussed.

Course fee (qualifying training expenditure, within the S$400,000 cap)S$6,000
EIS enhanced deduction (400%)S$24,000
Tax value at 17%S$4,080
Incremental tax saved by EIS vs normal deduction (S$1,020)S$3,060
Effective cost of the S$6,000 course if the claim succeedsS$1,920
Alternative for non-taxpaying clients: cash payout at 20% (within the S$100,000 conversion cap, max S$20,000/YA, CPF conditions apply)S$1,200 cash

Scenario C · A pipeline quarter with genuine R&D

Services + AI procurement: SKU-AI-PIPELINE S$50,000 / quarter

R&D pillar · live · high bar

Applies only where the quarter contains a genuine systematic, investigative and experimental study, evidenced by the method-selection memo. For outsourced R&D undertaken in Singapore, 60% of the fee may be deemed qualifying expenditure (a substantiated higher figure is possible). IRAS may take a different view of what qualifies.

Quarter feeS$50,000
Deemed qualifying portion (60% of fee)S$30,000
Enhanced deduction on qualifying portion (400%)S$120,000
Normal deduction on the remaining S$20,000 (100%)S$20,000
Total deduction for the quarterS$140,000
Tax value at 17%S$23,800
Incremental tax saved by EIS vs normal deduction (S$8,500)S$15,300
Effective cost of the S$50,000 quarter if the claim succeedsS$26,200
S$50,000
The AI-pillar cap per YA. Spend beyond it earns only the normal 100% deduction, so two agents in one YA hit the ceiling
~S$25,500
Maximum incremental tax the AI pillar can ever save in one YA (300% × S$50,000 × 17%)
S$400,000
The Training and R&D caps, where material client value lives. This is why those pillars matter most
How to read all three scenarios. A sweetener, never a discount. Admiral's price is Admiral's price; the EIS effect belongs to your tax position, your tax agent's classification, and IRAS's assessment. Every figure above assumes the claim succeeds in full, which no one, including Admiral, can promise.
11

Grants interaction

MechanismRule
Net-of-grantExpenditure funded by any government grant (PSG, EDG, MRA, EDGE, MAS FSTI) cannot also be claimed under EIS. EIS applies to the net, unfunded portion only. The Evidence Pack's invoice mapping flags any funded portion.
EDGE consolidation (H2 2026)EDG, PSG and MRA consolidate into the single EDGE grant. EDGE co-funds cash cost; EIS enhances the deduction on the remainder. Complementary, not competing.
Grant applicationsRoute through Real Inbound Consulting (RIC) as before. Admiral is not a grant agent and holds no pre-approved status. Nobody is "pre-approved" on EDG; each application is evaluated on its merits.
12

Compliance boundary

The tax boundary mirrors the grants boundary. Admiral describes the scheme factually, structures deliverables and invoices cleanly, and compiles evidence. Admiral never files, classifies, advises or guarantees.

Admiral can say

  • "The EIS exists; here is the IRAS source"
  • "This SOW is structured with named, dated deliverables and itemised invoices"
  • "We compile an Evidence Pack your tax agent can work from"
  • "Your spend may qualify, subject to IRAS rules and your tax position"

Admiral never says

  • "Your spend with us is 400% deductible"
  • Any specific tax-saving figure as a promise
  • Anything steering a client to structure spend primarily for a tax advantage
  • Any classification of spend under a pillar; that is the tax agent's call

Standard disclaimer · attached to every EIS-adjacent proposal, SOW and lead magnet

"Admiral (Devhaus Pte. Ltd.) is not a tax adviser or registered tax agent. Information about the Enterprise Innovation Scheme is general and provided for context only. Whether any expenditure qualifies for EIS enhanced deductions, and the amount of any benefit, depends on the Inland Revenue Authority of Singapore's rules, the detailed guidance on qualifying AI expenditure (which IRAS had not yet published as at the date of this document), and your company's own tax position. Any EIS claim is made by you through your own tax agent and is subject to IRAS assessment. Please seek independent professional tax advice before relying on any EIS benefit."

13

Marketing & outreach add-ons

Bolt onto Beta Maintenance, Gamma or Care. Sized from typical scope; bigger ideal-customer-profile (ICP) or migration volumes quoted up. Outreach is built on Floqer and Maildoso, not Clay.

Add-on SKUAdd-onRateNotes
ADD-OUTREACH-SETUPOutreach Operations SetupFrom S$4,500 one-timeFloqer + Maildoso workspace · alt-domain · DMARC/SPF · 2–3 wk inbox warm-up · 1 inbox baseline
ADD-OUTREACH-CAMPAIGNOutreach Campaign Build (per ICP)From S$6,000 per ICPICP workbook + copy (2 variants) + A/B subject lines (4–6) + ~250 sends/day capacity
ADD-ICP-WORKBOOKICP Workbook (Floqer, no sends)From S$2,500 per ICPICP + enrichment + decision-maker identification; no campaign sends
ADD-EMAIL-MIGESP Migration (any → any)From S$3,500 per migrationContact filter + template port + campaign-state preservation + re-onboarding plan
ADD-LEAD-MAGNETLead Magnet Production (single)From S$2,800 per magnetGated PDF + landing page + email sequence integration; or quiz with branching
ADD-CONTENT-GUARDRAILTone-of-voice + Channel GuardrailsFrom S$3,500 one-timeTone framework + channel guardrails (web · email · LinkedIn · newsletter · sales) + approval workflow
ADD-OUTREACH-PLAYBOOKOutreach PlaybookFrom S$2,000 one-timeGeneralised playbook + client-specific variation
ADD-AI-TRAININGAI Adoption TrainingS$2,000–6,000 per cohortSee Section 09. Capability value only; not an SSG-certified course
ADD-EIS-EVIDENCEEIS Evidence PackFrom S$1,500 per engagementSee Section 09. Attaches to any SKU or tier
14

Rate card · standardised across all tiers

Add-onRateNotes
Extra 30-min call (same week)S$200Beyond the daily 1-hour cap
Extra 60-min call (same week)S$350Workshops or stakeholder reviews
Extra working day (Sandbox extension)S$700Capped at +3 days before converting to Alpha
After-hours / weekend callS$300 / 30 minOutside 9 AM–6 PM SGT
Weekend response (non-Launch Guardian)S$300 / hourRecurring tiers pulling weekend support outside a Launch Guardian SLA
Recording + transcriptS$50 / callAI-generated transcript and summary
Ad-hoc rush work (start within 2 business days)+25% on standard rateAcceleration outside agreed cadence
15

Scope-of-work alignment · covers and does not cover

What each tier covers, and does not
Tier / SKUCoversDoes NOT cover
SE Sandbox1–2 week sprint on ONE focused outcome: tracking setup, schema sprint, Webflow component prototype, custom AI agent, content audit, CMS-migration scopingMulti-week build · ongoing maintenance · bespoke discovery beyond the sprint scope
AlphaConcept validation · user testing · wireframes / clickable prototype · go/no-go + Beta roadmapProduction build · site launch · ongoing operations
Beta BuildWebflow design + build + launch · GA4/GTM instrumentation · custom integrations (CRM, analytics, identity, payments) · content strategy + migration · component library handoverOngoing maintenance · HubSpot operations · data pipelines · custom dashboards
Beta MaintenanceWebflow CMS updates · component improvements + performance monitoring · security patching + backups · locale ops + redirect hygieneGA4/GTM work · HubSpot operations · pipelines / dashboards · GrowthOps
GammaETL / Reverse ETL · GA4 + GTM setup · CRM operations · custom dashboards · CRO sprints + experimentationWebflow build · Webflow maintenance · AEO managed service
CareEverything in Beta Maintenance plus GA4/GTM integrity · custom dashboards · GrowthOps execution · pSEO + LLM.txt refresh · quarterly QBRPaid media spend · copywriting beyond AEO drops · third-party platform licences · net-new site builds
Epsilon / SKU-AI-AEOVisibility measurement on tracked assistants · AEO content at tier cadence · schema + technical authority · editorial + UGC programmeWebflow upkeep · pipelines / dashboards · paid media · net-new platform builds
DeltaFull enterprise programme across up to 7 productised workstreams: Research/Strategy/IA · Design System · CMS Migration · Data Taxonomy · MarTech Integration · Platform Development · QA/Training/HandoverOut-of-scope workstreams (change order) · paid media spend · third-party licences
SKU-AI-AGENTOne named workflow: scope · build · evaluate · deploy · handover, with success criteria signed at M1A second workflow (new SKU) · ongoing model retraining (Care or Gamma add-on) · platform licences and inference costs (client-side, sized in the D2 memo)
SKU-AI-PIPELINEPipeline build + model integration + monitoring within the quarter's stated hypothesesWebflow work · paid media · warehouse licence costs · scope beyond the quarter backlog
ADD-EIS-EVIDENCECompilation of facts: description memo, milestone log, invoice mapping, evidence bundle, tax-agent handoverTax classification · tax advice · filing · any dealing with IRAS
16

Payment terms · bundles · boundaries

Project work · Alpha, Beta Build, Gamma, Delta, SKU-AI-AGENT, SKU-AI-PIPELINERecurring · Beta Maintenance, Care, Epsilon / SKU-AI-AEO
50% / 20% / 20% / 10% across four delivery milestones, each aligned to a named deliverable; you see the work before the next invoice. IP, source files and credentials transfer after the final 10% clears. FAST / PayNow / bank transfer; cards as fallback with 2.8–4.3% surcharge.100% prepaid before service starts; first month invoiced on countersignature. Net-7 terms (Net-30 above S$15,000/month). Quarterly or annual upfront saves 5% (does not stack with the Outcome base discount). Add-ons invoice 100% on delivery.

Build & Retain

Beta + Care under one MSA. 5% bridge discount on the first 3 months of Care; same Solution Architect carries through with no kickoff gap.

Beta + Epsilon Horizon

New site optimised for traditional search, AEO managed service in parallel from launch. Beta discounted 5%.

Delta + Epsilon Orbit

Multi-year enterprise transformation alongside category-dominance AEO presence. For large conglomerates.

E-commerce boundary. Admiral does not prioritise e-commerce clients; we accept the work case-by-case, typically when an existing client's site adds an e-commerce component. For Shopify, headless commerce or peak-season programmes we recommend a specialist partner.

Late-payment path: day 7 auto-reminder · day 14 second reminder · day 21 formal notice, 1.5%/month interest · day 35 service paused on 5 working days' notice · day 60 counsel-led review.

© 2026 Admiral Systems · Devhaus Pte. Ltd. (Singapore) · UEN 202008696G
Service Catalogue · Client edition · July 2026 · Starboard design system