2026 Service Catalogue
The complete Admiral offer in one view: all eight tiers, every add-on, the AI Service Line with explicit outputs and value, the tool stack we start clients on (free first, paid only when a real limit bites), the demand shift we build for, and an illustration of what the Enterprise Innovation Scheme could mean for a Singapore taxpayer's budget. Click any diagram to expand and zoom.
In a nutshell
Admiral (Devhaus Pte. Ltd., Singapore) is a marketing-technology and growth-stack partner. We design, build and operate the website and data systems that turn a brand's traffic into measurable growth.
Eight engagement tiers, from a 2-week Sandbox to a multi-year Delta, plus an AI Service Line (custom agents, data pipelines, answer-engine optimisation). Priced from S$3,500, billed 50/20/20/10 against work you see.
Free first, paid only when a real limit bites. We are tool-agnostic with no lock-in, and we tell you the ceiling before you hit it (see Section 02).
We build on and go to market with Webflow (the marketing-owned website) and Insider One (unified customer data + AI personalisation). We are their delivery partner in the region, and we co-sell and co-market (see Partnerships).
Two ideal-customer tiers: enterprise B2C brands in the region (Insider + Webflow Enterprise) and growth-stage brands scaling site velocity and personalisation.
Transparent milestone billing; the EIS section is an illustration of possible Singapore tax treatment, not advice. We are not a tax agent, and not yet an SSG-registered training partner.
Jump to a section
Where Admiral plugs into your stack
We are a marketing-technology (MarTech) and growth-stack partner, not just a website agency. We own some layers, influence others, and deliberately do not run two. We stay tool-agnostic: the names below are examples and current defaults, never lock-ins.
| Category | Admiral's role | Example tools |
|---|---|---|
| Data management | OWN | BigQuery · Postgres · Snowflake · Insider One (co-GTM partner) · Hightouch · Segment · RudderStack · custom CDPs |
| Analytics | OWN | GA4 · GTM · PostHog · Hex · Metabase · Looker Studio · FullStory · Tableau |
| Marketing | INFLUENCE | Customer.io · Loops · HubSpot · Clarify · Attio · Salesforce (we set up, train, then hand operations back) |
| Advertising | DON'T RUN | Meta · Google · LinkedIn Ads · DV360 · The Trade Desk (we tag and attribute, we do not bid) |
| Content & website | OWN | Webflow (flagship partner) · Framer · Prismic · Next.js · Vercel · digital asset managers (Bynder, Frontify) |
| Operations | DON'T RUN | Linear · Jira · Asana · Notion · Granola · Town · QuickBooks · Xero (we integrate to your tool, we do not replace it) |
| AI & agents | OWN | Custom agents · large-language-model (LLM) integration · evaluation harnesses · answer-engine visibility · AI-assisted pipelines. See Section 09 |
Partnerships and co-GTM
We build on best-in-class platforms and go to market with them. Two committed partnerships anchor our enterprise motion: Webflow for the marketing-owned website, and Insider One for unified customer data and AI personalisation. Both run on a co-sell and co-marketing model, so our growth and our partners' growth compound together.
Enterprise B2C brands in the region
Retail & ecommerce, beauty & cosmetics, financial services, travel & hospitality, automotive, telco. They need unified customer data and personalisation (Insider One) on a fast, marketing-owned site (Webflow Enterprise), implemented and operated by Admiral.
- Typical shape: Delta or Gamma + Care + Epsilon
- Insider One: CDP, Architect journeys, channel activation
- Webflow Enterprise: scale, SSO, localisation, 99.9% uptime
Series A–B brands scaling velocity
Post product-market-fit brands that need site velocity and lighter personalisation now, and a clean path to enterprise later. Webflow first, data and lifecycle staged, graduating toward Insider One as the data matures.
- Typical shape: Beta + Care
- Loops or Customer.io now, Insider One when data earns it
- Webflow Business or Enterprise Professional
WWebflow Flagship partner · the site layer
225,000+ customers · 2.2M+ sites · 10B+ page views/moThe visual development platform for the marketing-owned website. Marketing ships changes without waiting on engineering, at 2 to 4 times the build speed. Four Enterprise pillars: enterprise-ready scale, advanced collaboration, dedicated partnership, and security & compliance.
The joint offer
- Admiral designs, builds and operates Webflow Enterprise; the client's marketing team owns day-to-day changes
- Localisation, single sign-on (SSO), page branching, publishing workflows, 99.9% uptime SLA
- Three commercial models: client buys direct (we refer), studio licence with Admiral managed service, or Admiral reseller
Partner tracks
- Enterprise Partner Certification In progress
- Rev-share on referred and managed accounts per partner tier · you set %
- Co-marketing, joint business development, account mapping, Slack Connect, private betas
Referral on client-direct
Co-fund on campaigns
IInsider One Committed co-GTM · the data & personalisation layer
Gartner & Forrester leader · 1B+ profiles · 449% median ROIAn enterprise customer-engagement platform: a Customer Data Platform (CDP) with identity resolution, Insider One AI (Sirius AI: predictive, generative, conversational, agentic), a Personalization Engine (20+ recommendation strategies), Journey Orchestration (Architect, 12+ channels), and Behavioural Analytics. One profile per customer, activated across nine native channels.
The joint offer
- Admiral is Insider One's implementation and delivery partner: CDP setup, identity resolution, Architect journeys, channel activation
- We then operate it through Gamma and Care; Insider's $0 Migration removes switching risk
- Channels: Web · App · Email · SMS/RCS · WhatsApp · Web Push · InStory · Site Search (Eureka) · Conversational CX
MPA go-to-market motions
- Co-sell · joint solution to the customer Resell · on Admiral paper Referral · lead exchange
- Non-exclusive · one-year auto-renew · Insider Pte. Ltd. (Singapore)
- Rev-share per Insider Partner Program tier you set %; "Net Sales" = first-year contract value (excludes WhatsApp & SMS)
Referral fee on leads
Co-fund on campaigns
Start free, graduate up
Our honest advice to an early team: spend nothing until the habit and the understanding are in place. Great records, clean tracking and a real outreach rhythm come from discipline, not from an expensive tool. The ladder below is where we start most teams; you graduate to paid depth only when a genuine limit bites, not before.
We would rather see you master a free tool than pay for a powerful one you have not learned to use. Two deliberate calls: we do not partner with Clay (too expensive for the value at an early stage), we build enrichment and outreach on Floqer instead; and for early customer records we start teams on Clarify rather than a heavier CRM. Everything here is a default, not a requirement.
| Job to be done | Start free / low-cost | Graduate to | Why start here |
|---|---|---|---|
| Customer records (CRM) | Clarify (ideal for small teams) | Attio, then HubSpot or Salesforce | Build the habit of clean, current records before you pay for depth and automation |
| Executive assistant | Town | A dedicated operations hire | An AI assistant handles scheduling and inbox triage long before a full-time hire is justified |
| Notes & meetings | Granola | Team-wide call intelligence at scale | Every meeting captured and searchable, no manual minute-taking, from day one |
| Project, task & issue tracking | Linear (free tier) | Jira or Asana at enterprise scale | One fast, opinionated place for the work, so nothing lives only in someone's head |
| Data enrichment | Floqer | Warehouse-native enrichment inside your pipeline (Gamma) | The value of Clay at a fraction of the cost; we do not resell Clay |
| Outreach & email infrastructure | Floqer + Maildoso | Full lifecycle platform (Customer.io, Braze) | Deliverable, warmed inboxes and a repeatable sequence before you scale volume |
| Business intelligence (BI) | Looker Studio · PostHog · Metabase (self-hosted) | Hex, then Tableau or Looker | See the numbers honestly on free or self-hosted tools before paying per seat |
| Marketing automation | Loops | Customer.io, then Braze or Iterable | Ship lifecycle email early; add segmentation depth only when the list earns it |
| Customer data platform (CDP) | None yet (warehouse-first) | Hightouch · Insider | Most teams do not need a CDP until identity and activation genuinely hurt |
Trade-offs we name at every recommendation: free tiers carry record, integration and volume limits; self-hosted tools (Metabase, PostHog) trade licence cost for a little engineering time; Loops has less segmentation depth than Customer.io or Braze. We tell you the ceiling before you hit it.
Stack patterns by budget band
Three canonical archetypes. Match the client's stage; the gap to the next band is the engagement opportunity. Bootstrap runs on the free-first ladder in Section 02.
| Premium | Growth | Bootstrap | |
|---|---|---|---|
| Company stage | Series C+ · enterprise · regulated | Series A–B · post product-market fit | Pre-seed to seed · founder-led |
| Annual MarTech spend | S$500k+ | S$100–500k | Cost-friendly · first principles |
| Site & content | Webflow Enterprise · custom CMS · DAM | Webflow Business · Prismic paid | Framer free · Prismic free or Next.js on Vercel |
| Data | Snowflake · BigQuery · Hightouch · Insider · Segment · Salesforce | BigQuery free tier · Hightouch · HubSpot as light CDP | BigQuery free · Postgres · no CDP yet |
| Analytics & BI | FullStory · Looker · GA4 · GTM · Hex | GA4 + GTM + PostHog · Looker Studio · Hex | GA4 + PostHog + Metabase (self-hosted) |
| Marketing ops | Customer.io · Braze · HubSpot Enterprise · Salesforce | HubSpot Starter · Customer.io · Clarify or Attio · Floqer + Maildoso | Loops · Clarify · Floqer (free tiers) |
| Work & comms | Linear · Notion · dedicated ops | Linear · Granola · Town | Linear free · Granola · Town |
| Admiral engagement fit | Delta · Care Plus · Epsilon Altitude/Orbit | Beta · Care · Epsilon Horizon · Gamma quarterly | SE Sandbox · Alpha · lighter Beta · Care Essentials |
Bootstrap trade-offs to call out at every quote: Prismic or Next.js route changes through engineering; Loops has less segmentation depth than Customer.io or Braze; Clarify and Floqer free tiers carry record and integration limits.
Tier ladder · all eight tiers
Most clients enter at SE Sandbox or Alpha, progress to Beta to build and launch, then hold with a recurring tier. Delta is reserved for multi-phase enterprise mandates. The AI Service Line in Section 09 sits on top of this ladder.
| Tier | Best for | Buying path | Investment from | Payment | Duration |
|---|---|---|---|---|---|
| SE Sandbox | 1–2 week sprint on one focused outcome (including a custom AI agent) | Test fast | S$3,500 | 100% upfront | 1–2 wks |
| Alpha · Idea Inception | De-risking new ideas before capital commits | Validate | S$15,000 | 50/20/20/10 | 2–8 wks |
| Beta · Build & Launch | Launching websites, platforms, e-commerce | Build | S$25,000 | 50/20/20/10 | 8–16 wks |
| Beta Maintenance | Operate the site layer, Webflow-only scope | Operate the site layer | S$3,500/mo | Net-7 prepaid | Rolling, 3-mo min |
| Gamma · Scale & Optimise | Operate the data and ops layer: CDP, warehouse, CRM ops, analytics | Operate the data / ops layer | S$50,000/qtr | 50/20/20/10 per qtr | 12-mo min |
| Care Essentials / Plus | Site + analytics + GrowthOps in one bundle | Operate the full growth stack | S$4,500 / S$8,000 per mo | Net-7 prepaid | 12 or 24-mo |
| Epsilon · AEO (Horizon / Altitude / Orbit) | Visibility inside AI assistant answers | Dominate the answer layer | S$9,900 / 17,500 / 27,500 per mo | Net-7 prepaid | 12 or 24-mo min |
| Delta · Execution Mandate | Multi-phase enterprise execution, embedded team | Transform end-to-end | S$300,000 | 50/20/20/10 per phase | 12–36 mo |
What each engagement looks like
A mockup per tier: the shape of the work, not a literal screenshot. Recurring tiers run as a monthly or quarterly loop; project tiers run to the 50/20/20/10 gates.
Capability × tier matrix
A filled cell means the capability is core to the tier. Blank means not included; talk to Rohan about add-ons.
Full capability × tier matrix 10 tiers · 18 capabilities›
| Capability | Sandbox | Alpha | Beta Build | Beta Maint. | Gamma | Care | Eps. Hor. | Eps. Alt. | Eps. Orbit | Delta |
|---|---|---|---|---|---|---|---|---|---|---|
| Site & content | ||||||||||
| Content & website CMS (Webflow · Framer · Prismic · Next.js) | ||||||||||
| Site maintenance + ongoing build | ||||||||||
| Multi-locale operations | ||||||||||
| Data management | ||||||||||
| CDP setup (Hightouch · Insider · Segment · custom) | ||||||||||
| Warehouse + pipeline operations (Snowflake · BigQuery · Postgres) | ||||||||||
| CRM operations (HubSpot · Salesforce · Attio · Clarify) | ||||||||||
| Analytics | ||||||||||
| GA4 + GTM + analytics setup | ||||||||||
| Behavioural analytics (FullStory · PostHog · Heap) | ||||||||||
| Custom dashboards (Looker Studio · Hex · Metabase) | ||||||||||
| Marketing & GrowthOps | ||||||||||
| Marketing automation + lifecycle messaging (Customer.io · Loops) | ||||||||||
| Landing page production (design + copy + instrumentation) | ||||||||||
| Programmatic SEO / AEO / LLM.txt | ||||||||||
| Conversion experiments / CRO sprints | ||||||||||
| Editorial / user-generated-content authority work | ||||||||||
| AI & custom platform | ||||||||||
| Custom AI agent build (scope · build · evaluate · deploy) | ||||||||||
| AI model integration in pipelines (scoring · enrichment · identity) | ||||||||||
| Answer-engine visibility measurement + AEO production | ||||||||||
| AI adoption training for client teams | Add-on to any tier · ADD-AI-TRAINING | |||||||||
| Custom platform development (auth · KYC · integrations) | ||||||||||
| Outcome-aligned bonus mechanic available | ||||||||||
Care tier split
| Care Essentials | Care Plus | |
|---|---|---|
| Hours / month | 24 | 40 |
| Webflow maintenance + GA4/GTM integrity | Included | Included |
| Office hours + steering committee | Monthly | Fortnightly |
| Custom dashboards | Looker Studio only | Looker Studio + Hex executive layer |
| GrowthOps execution | 1 landing page OR 2 AEO drops / mo (trade allowed) | 2 landing pages + 4 AEO drops + 1 conversion experiment / mo |
| pSEO + LLM.txt refresh | Quarterly | Monthly |
| Anchor (fixed, 1-yr) | From S$4,500/mo | From S$8,000/mo |
Both tiers available on Fixed or Outcome pricing. Outcome base is about 80% of Fixed plus a quarterly performance bonus tied to a 3–5 metric basket agreed at the kickoff quarterly business review (QBR).
The demand shift we build for
AI has reset what buyers expect from software and from agencies. Where a buyer once accepted a tool to operate, they now expect the work done, personalised, immediately, with pricing tied to output. Every SKU in Section 09 exists to meet one or more of these expectations for your customers, and our own engagement model has to meet them for you.
| Yesterday's expectation | Today's expectation | How Admiral answers it |
|---|---|---|
| A workspace where I do the creating | The work arrives done | Agents that execute a named workflow end to end · SKU-AI-AGENT |
| One product, I adapt around it | Built around my context | Warehouse-native pipelines shaped to your data, not a template · SKU-AI-PIPELINE |
| Waiting is normal | Now is normal | SE Sandbox live within 2 business days; agents answer in seconds, not ticket queues |
| I absorb the busy work | The busy work disappears | Enrichment, routing, reporting and triage automated inside your stack · SKU-AI-PIPELINE · SKU-AI-AGENT |
| Pay per seat, regardless of result | Pay for what it produces | Outcome pricing on recurring tiers: about 80% base + bonus tied to an agreed metric basket |
| The tool knows nothing about me | The system sees my context | Identity resolution and behavioural context unified in the CDP layer · Gamma · SKU-AI-PIPELINE |
| I learn the interface | The interface meets me where I am | Your buyers now start in AI assistants; we make you present and cited there · SKU-AI-AEO |
Expectation shift adapted from Reforge's work on AI-era customer expectations (Brian Balfour, 2025). The Admiral response column is ours.
Four Fits alignment
Reforge's Four Fits framework holds that growth compounds only when market, product, channel and model align, and that AI is currently moving all four at once. This catalogue is deliberately arranged so each fit has a named Admiral answer. Click the diagram to expand.
| Fit | What it demands (and how AI moved it) | Admiral's answer |
|---|---|---|
| Market ↔ Product | Build what a segment desperately wants. AI expands the problem and solution space, so fit can be found, and lost, fast. | Alpha validates before capital commits; SKU-AI-AGENT ships "work done for me" against one named workflow with success criteria signed up front. |
| Product ↔ Channel | Products mould to channels, never the reverse. Discovery is shifting from search pages to AI assistant answers. | SKU-AI-AEO (Epsilon) architects your content, schema and authority for the answer layer, where your buyers now start. |
| Channel ↔ Model | Unit economics must survive the channel. AI raises cost-to-serve and can strand a model in the danger zone. | SKU-AI-PIPELINE and Gamma instrument customer-acquisition cost (CAC) and lifetime value (LTV) truthfully; Outcome pricing ties our fee to output, not seats. |
| Model ↔ Market | The way your market prefers to buy must add up at scale. | Budget-band stacks (Section 03) match the model to the client's stage; for Singapore-taxpaying buyers the EIS layer (Section 10) illustrates how the net cost of adopting AI properly can improve. |
Framework: Reforge, "The Four Fits: A Growth Framework for the AI Era" (Balfour, 2025). Application to Admiral's catalogue is ours.
AI Service Line · outputs and value, made explicit
Five SKUs. For each: what you physically receive (outputs you can hold, show your board, or hand to your tax agent), what it is worth in your terms (value), the expectation it meets from Section 07, and the standard invoice language.
SKU-AI-AGENT AI Agent Build Sprint
From S$15,000 · 4–8 weeks · 50/20/20/10A custom AI agent embedded into one named workflow: support triage, lead enrichment and routing, internal knowledge answers, report drafting. The SE Sandbox "custom AI agent" menu item is the 1-week lighter variant; its fee credits forward. Meets: "the work arrives done" · "the busy work disappears"
Outputs you receive
- A working agent, live in production inside your stack, running the named workflow
- Agent scope document with signed success criteria (the yardstick it was measured against)
- Model and tooling selection memo with a running-cost envelope per month
- Evaluation report scoring the agent against every success criterion
- Handover documentation, team walkthrough recording, and full credentials
Value in your terms
- Hours back: the workflow's manual handling time drops to review-only; measured in the evaluation report
- Speed: responses in seconds where a queue used to sit; your customers feel the "I expect it now" shift
- A de-risked decision: fixed price, fixed dates, success criteria agreed before we build
- An owned asset: intellectual property and source transfer to you at final clearance, no per-seat licence
Dated deliverables
- W1 · D1 scope document with success criteria
- W2 · D2 model and tooling selection memo
- W3–6 · D3 working agent in staging with evaluation harness
- W6–7 · D4 evaluation report + production deployment
- Final week · D5 handover, walkthrough, credentials
EIS positioning
- Candidate pillar: AI expenditure Conditional (see Section 10, Scenario A)
- Fallback: R&D pillar only where genuine technological uncertainty is documented
- Always: 100% deductible as an ordinary business expense
- Pair with ADD-EIS-EVIDENCE for the claim paper trail
SKU-AI-PIPELINE AI-Powered Data Pipeline
From S$50,000/quarter · Gamma base · 50/20/20/10 per quarterWarehouse-native pipeline work (Snowflake, BigQuery, Postgres, Hightouch) with models embedded where they earn their keep: lead scoring, enrichment, identity resolution, anomaly detection. Meets: "built around my context" · "the system sees my context" · "the busy work disappears"
Pipeline
- Lead scoring
- Anomaly detection
- Identity resolution
Outputs you receive
- A data flow map and taxonomy document covering every agreed source
- A running production pipeline with a dated deployment log
- Models integrated and scoring live records, with a method-selection memo recording the alternatives we tested and why the winner won
- A monitoring dashboard with alerting, verified
- A quarterly evaluation report: hypotheses, methods, results, next-quarter recommendation
Value in your terms
- Revenue signal you can trust: scoring and attribution run on your warehouse truth, not tool-by-tool guesses
- CAC and LTV measured honestly, the numbers your CFO and board actually act on
- Sales time spent on the right accounts: enrichment and routing happen before a human touches the lead
- The method-selection memo doubles as R&D-grade evidence if your tax agent pursues that pillar
Dated deliverables (12-week quarter)
- W1–2 · D1 data flow map and taxonomy with stated hypotheses
- W3–8 · D2 pipeline build with deployment log
- W6–10 · D3 model integration + method-selection memo
- W9–11 · D4 monitoring and evaluation dashboard
- W12 · D5 quarterly evaluation report
EIS positioning
- Candidate pillar: R&D Live · high bar where a systematic, investigative and experimental study exists (Scenario C)
- Outsourced R&D: 60% of the fee may be deemed qualifying, or a substantiated higher figure
- Routine configuration does not qualify; the method-selection memo is what separates the two
- Secondary candidate: AI pillar Conditional
SKU-AI-AEO Epsilon · Answer-Engine Optimisation (Horizon / Altitude / Orbit)
S$9,900 / S$17,500 / S$27,500 per mo · Net-7 prepaidYour buyers increasingly start their research inside ChatGPT, Perplexity, Claude, Gemini and Copilot. Epsilon makes you present, cited and recommended in those answers, the channel shift named in Section 08. Meets: "the interface meets me where I am"
testing
adaptation
building
integrity
Cited: admiralsystems.io · business-times.com.sg · medium.com/devhaus
Outputs you receive (per monthly cycle)
- Visibility report: where you appear, and don't, across tracked assistants (3 / 5+ / 6+ by tier; 20 / 50 / 100+ prompts)
- Experimentation log: prompts, content variants and results tested this cycle
- Schema and technical authority changes shipped, dated
- AEO content drops published at tier cadence, with URLs and publication dates
- Quarterly: signed QBR outcome document with 6-month visibility trajectory
Value in your terms
- Presence where high-intent research now happens; 25% / 40% / 60% six-month visibility-lift targets by tier
- Organic CAC reduction at the assistant layer as cited answers replace paid discovery
- Niche-fit enquiries: assistants recommend you for the precise questions your best buyers ask
- Runs without client lift: editorial and user-generated-content programme carried by Admiral
ADD-AI-TRAINING AI Adoption Training (add-on)
S$2,000–S$6,000 per cohort · 100% on deliveryStructured upskilling so your team runs the AI stack we build rather than depending on us: prompt operations, agent supervision, AEO content workflows, data hygiene for AI. Meets: capability internalised, no consultancy lock-in
Outputs you receive
- A curriculum mapped to your stack and your roles, not a generic course
- Delivered sessions with complete attendance records
- Competency assessments, marked, with completion records per participant
- A post-training capability report naming who can now do what
Value in your terms
- The team operates the agents, pipelines and AEO surfaces themselves from day one after handover
- Reduced key-person risk on AI operations
- Complements, but does not replace, an accredited course your team may take separately (see the gate below)
ADD-EIS-EVIDENCE EIS Evidence Pack (add-on)
From S$1,500 per engagement · 100% on deliveryThe backbone of the line: Admiral compiles the paper trail as the work happens; your tax agent classifies and claims; IRAS decides. Attaches to any SKU or tier, and is worth having even with no EIS claim at all, as engagement governance.
Outputs you receive
- Project description and objectives memo, commercial purpose stated first
- Dated milestone log with both sign-off owners' acceptances
- Invoice mapping table: every line item tied to a named deliverable and its acceptance date
- Deployment and evaluation evidence bundle (logs, reports, recordings, URLs)
- A handover note addressed to your tax agent, with the standard disclaimer
Value in your terms
- Your tax agent works from facts, not reconstruction; their hours (and fees) on the claim drop
- If IRAS queries a claim, the dated trail already exists, five-year retention ready
- Board-grade engagement governance as a side effect: who accepted what, when
EIS pillar map + what it could mean in dollars
The EIS (Years of Assessment 2024 to 2028) grants 400% tax deductions on qualifying expenditure, per pillar, per Year of Assessment (YA). First the map, then three worked examples so the budget arithmetic is concrete. All figures illustrative, at the 17% headline corporate rate; Singapore's partial tax exemption on the first S$200,000 of chargeable income means actual savings can be lower.
| EIS pillar | Cap / YA | Cash payout | Status as at Jul 2026 | Where Admiral work relates |
|---|---|---|---|---|
| Training (SSG-eligible courses) | 400% on S$400,000 | Yes | Live | Client selects an SSG-certified course from an accredited provider, billed separately. Not an Admiral SKU |
| R&D undertaken in Singapore | 400% on S$400,000 | Yes | Live · high bar | SKU-AI-PIPELINE · Delta platform builds with genuine technological uncertainty |
| Qualifying AI expenditure (YA 2027–2028 only) | 400% on S$50,000 | No | Pending IRAS definition | SKU-AI-AGENT · SKU-AI-AEO conditionally |
| Innovation projects with polytechnics / ITE / A*STAR | 400% on S$50,000 | Convertible | Live | Not an Admiral SKU; referral conversation where relevant |
| IP registration · IP acquisition / licensing | 400% on S$400,000 each | Yes / partial | Live | Client-side; surfaces in Delta IP handover conversations |
Scenario A · Growth-stage SaaS buys an agent
Services + AI procurement: SKU-AI-AGENT S$25,000 + ADD-EIS-EVIDENCE S$1,500
AI pillar · conditional · YA 2027–2028Assumes IRAS confirms outsourced service-provider fees qualify as AI expenditure (not yet published), the client is profitable and Singapore tax-paying, and no grant funds the spend.
| Engagement fee (candidate qualifying AI expenditure, within the S$50,000 cap) | S$25,000 |
| Deduction every business already gets (100%) | S$25,000 |
| EIS enhanced deduction if qualifying (400%) | S$100,000 |
| Tax value of the enhanced deduction at 17% | S$17,000 |
| Tax value of the normal deduction alone | S$4,250 |
| Incremental tax saved by EIS (the extra 300%) | S$12,750 |
| Effective cost of the S$25,000 engagement if the claim succeeds | S$8,000 |
The S$1,500 Evidence Pack is treated as ordinary deductible expense, not AI expenditure. No cash payout exists on this pillar: a loss-making client gets no benefit now.
Scenario B · Team upskilling through the Training pillar
Client-selected SSG course: S$6,000 via an accredited provider (billed separately)
Training pillar · live nowThe strongest economics in this illustration, and available today, but only when the client enrols in an SSG-supported course through an SSG-registered provider. Admiral is not that provider; the client chooses and books the course themselves. That gate is confirmed before any figure like this is discussed.
| Course fee (qualifying training expenditure, within the S$400,000 cap) | S$6,000 |
| EIS enhanced deduction (400%) | S$24,000 |
| Tax value at 17% | S$4,080 |
| Incremental tax saved by EIS vs normal deduction (S$1,020) | S$3,060 |
| Effective cost of the S$6,000 course if the claim succeeds | S$1,920 |
| Alternative for non-taxpaying clients: cash payout at 20% (within the S$100,000 conversion cap, max S$20,000/YA, CPF conditions apply) | S$1,200 cash |
Scenario C · A pipeline quarter with genuine R&D
Services + AI procurement: SKU-AI-PIPELINE S$50,000 / quarter
R&D pillar · live · high barApplies only where the quarter contains a genuine systematic, investigative and experimental study, evidenced by the method-selection memo. For outsourced R&D undertaken in Singapore, 60% of the fee may be deemed qualifying expenditure (a substantiated higher figure is possible). IRAS may take a different view of what qualifies.
| Quarter fee | S$50,000 |
| Deemed qualifying portion (60% of fee) | S$30,000 |
| Enhanced deduction on qualifying portion (400%) | S$120,000 |
| Normal deduction on the remaining S$20,000 (100%) | S$20,000 |
| Total deduction for the quarter | S$140,000 |
| Tax value at 17% | S$23,800 |
| Incremental tax saved by EIS vs normal deduction (S$8,500) | S$15,300 |
| Effective cost of the S$50,000 quarter if the claim succeeds | S$26,200 |
Grants interaction
| Mechanism | Rule |
|---|---|
| Net-of-grant | Expenditure funded by any government grant (PSG, EDG, MRA, EDGE, MAS FSTI) cannot also be claimed under EIS. EIS applies to the net, unfunded portion only. The Evidence Pack's invoice mapping flags any funded portion. |
| EDGE consolidation (H2 2026) | EDG, PSG and MRA consolidate into the single EDGE grant. EDGE co-funds cash cost; EIS enhances the deduction on the remainder. Complementary, not competing. |
| Grant applications | Route through Real Inbound Consulting (RIC) as before. Admiral is not a grant agent and holds no pre-approved status. Nobody is "pre-approved" on EDG; each application is evaluated on its merits. |
Compliance boundary
The tax boundary mirrors the grants boundary. Admiral describes the scheme factually, structures deliverables and invoices cleanly, and compiles evidence. Admiral never files, classifies, advises or guarantees.
Admiral can say
- "The EIS exists; here is the IRAS source"
- "This SOW is structured with named, dated deliverables and itemised invoices"
- "We compile an Evidence Pack your tax agent can work from"
- "Your spend may qualify, subject to IRAS rules and your tax position"
Admiral never says
- "Your spend with us is 400% deductible"
- Any specific tax-saving figure as a promise
- Anything steering a client to structure spend primarily for a tax advantage
- Any classification of spend under a pillar; that is the tax agent's call
Standard disclaimer · attached to every EIS-adjacent proposal, SOW and lead magnet
"Admiral (Devhaus Pte. Ltd.) is not a tax adviser or registered tax agent. Information about the Enterprise Innovation Scheme is general and provided for context only. Whether any expenditure qualifies for EIS enhanced deductions, and the amount of any benefit, depends on the Inland Revenue Authority of Singapore's rules, the detailed guidance on qualifying AI expenditure (which IRAS had not yet published as at the date of this document), and your company's own tax position. Any EIS claim is made by you through your own tax agent and is subject to IRAS assessment. Please seek independent professional tax advice before relying on any EIS benefit."
Marketing & outreach add-ons
Bolt onto Beta Maintenance, Gamma or Care. Sized from typical scope; bigger ideal-customer-profile (ICP) or migration volumes quoted up. Outreach is built on Floqer and Maildoso, not Clay.
| Add-on SKU | Add-on | Rate | Notes |
|---|---|---|---|
| ADD-OUTREACH-SETUP | Outreach Operations Setup | From S$4,500 one-time | Floqer + Maildoso workspace · alt-domain · DMARC/SPF · 2–3 wk inbox warm-up · 1 inbox baseline |
| ADD-OUTREACH-CAMPAIGN | Outreach Campaign Build (per ICP) | From S$6,000 per ICP | ICP workbook + copy (2 variants) + A/B subject lines (4–6) + ~250 sends/day capacity |
| ADD-ICP-WORKBOOK | ICP Workbook (Floqer, no sends) | From S$2,500 per ICP | ICP + enrichment + decision-maker identification; no campaign sends |
| ADD-EMAIL-MIG | ESP Migration (any → any) | From S$3,500 per migration | Contact filter + template port + campaign-state preservation + re-onboarding plan |
| ADD-LEAD-MAGNET | Lead Magnet Production (single) | From S$2,800 per magnet | Gated PDF + landing page + email sequence integration; or quiz with branching |
| ADD-CONTENT-GUARDRAIL | Tone-of-voice + Channel Guardrails | From S$3,500 one-time | Tone framework + channel guardrails (web · email · LinkedIn · newsletter · sales) + approval workflow |
| ADD-OUTREACH-PLAYBOOK | Outreach Playbook | From S$2,000 one-time | Generalised playbook + client-specific variation |
| ADD-AI-TRAINING | AI Adoption Training | S$2,000–6,000 per cohort | See Section 09. Capability value only; not an SSG-certified course |
| ADD-EIS-EVIDENCE | EIS Evidence Pack | From S$1,500 per engagement | See Section 09. Attaches to any SKU or tier |
Rate card · standardised across all tiers
| Add-on | Rate | Notes |
|---|---|---|
| Extra 30-min call (same week) | S$200 | Beyond the daily 1-hour cap |
| Extra 60-min call (same week) | S$350 | Workshops or stakeholder reviews |
| Extra working day (Sandbox extension) | S$700 | Capped at +3 days before converting to Alpha |
| After-hours / weekend call | S$300 / 30 min | Outside 9 AM–6 PM SGT |
| Weekend response (non-Launch Guardian) | S$300 / hour | Recurring tiers pulling weekend support outside a Launch Guardian SLA |
| Recording + transcript | S$50 / call | AI-generated transcript and summary |
| Ad-hoc rush work (start within 2 business days) | +25% on standard rate | Acceleration outside agreed cadence |
Scope-of-work alignment · covers and does not cover
What each tier covers, and does not›
| Tier / SKU | Covers | Does NOT cover |
|---|---|---|
| SE Sandbox | 1–2 week sprint on ONE focused outcome: tracking setup, schema sprint, Webflow component prototype, custom AI agent, content audit, CMS-migration scoping | Multi-week build · ongoing maintenance · bespoke discovery beyond the sprint scope |
| Alpha | Concept validation · user testing · wireframes / clickable prototype · go/no-go + Beta roadmap | Production build · site launch · ongoing operations |
| Beta Build | Webflow design + build + launch · GA4/GTM instrumentation · custom integrations (CRM, analytics, identity, payments) · content strategy + migration · component library handover | Ongoing maintenance · HubSpot operations · data pipelines · custom dashboards |
| Beta Maintenance | Webflow CMS updates · component improvements + performance monitoring · security patching + backups · locale ops + redirect hygiene | GA4/GTM work · HubSpot operations · pipelines / dashboards · GrowthOps |
| Gamma | ETL / Reverse ETL · GA4 + GTM setup · CRM operations · custom dashboards · CRO sprints + experimentation | Webflow build · Webflow maintenance · AEO managed service |
| Care | Everything in Beta Maintenance plus GA4/GTM integrity · custom dashboards · GrowthOps execution · pSEO + LLM.txt refresh · quarterly QBR | Paid media spend · copywriting beyond AEO drops · third-party platform licences · net-new site builds |
| Epsilon / SKU-AI-AEO | Visibility measurement on tracked assistants · AEO content at tier cadence · schema + technical authority · editorial + UGC programme | Webflow upkeep · pipelines / dashboards · paid media · net-new platform builds |
| Delta | Full enterprise programme across up to 7 productised workstreams: Research/Strategy/IA · Design System · CMS Migration · Data Taxonomy · MarTech Integration · Platform Development · QA/Training/Handover | Out-of-scope workstreams (change order) · paid media spend · third-party licences |
| SKU-AI-AGENT | One named workflow: scope · build · evaluate · deploy · handover, with success criteria signed at M1 | A second workflow (new SKU) · ongoing model retraining (Care or Gamma add-on) · platform licences and inference costs (client-side, sized in the D2 memo) |
| SKU-AI-PIPELINE | Pipeline build + model integration + monitoring within the quarter's stated hypotheses | Webflow work · paid media · warehouse licence costs · scope beyond the quarter backlog |
| ADD-EIS-EVIDENCE | Compilation of facts: description memo, milestone log, invoice mapping, evidence bundle, tax-agent handover | Tax classification · tax advice · filing · any dealing with IRAS |
Payment terms · bundles · boundaries
| Project work · Alpha, Beta Build, Gamma, Delta, SKU-AI-AGENT, SKU-AI-PIPELINE | Recurring · Beta Maintenance, Care, Epsilon / SKU-AI-AEO |
|---|---|
| 50% / 20% / 20% / 10% across four delivery milestones, each aligned to a named deliverable; you see the work before the next invoice. IP, source files and credentials transfer after the final 10% clears. FAST / PayNow / bank transfer; cards as fallback with 2.8–4.3% surcharge. | 100% prepaid before service starts; first month invoiced on countersignature. Net-7 terms (Net-30 above S$15,000/month). Quarterly or annual upfront saves 5% (does not stack with the Outcome base discount). Add-ons invoice 100% on delivery. |
Build & Retain
Beta + Care under one MSA. 5% bridge discount on the first 3 months of Care; same Solution Architect carries through with no kickoff gap.
Beta + Epsilon Horizon
New site optimised for traditional search, AEO managed service in parallel from launch. Beta discounted 5%.
Delta + Epsilon Orbit
Multi-year enterprise transformation alongside category-dominance AEO presence. For large conglomerates.
Late-payment path: day 7 auto-reminder · day 14 second reminder · day 21 formal notice, 1.5%/month interest · day 35 service paused on 5 working days' notice · day 60 counsel-led review.